Privacy Policy

Last updated: 02 February 2026

Argeus Travel & Events (“Argeus”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://argeus.com, contact us, or use our services.

This policy is prepared in accordance with the EU General Data Protection Regulation (GDPR) and the Turkish Law on the Protection of Personal Data (KVKK – Law No. 6698).

  1. Data Controller

The data controller is:

Argeus Travel & Events
Email: info@argeus.com
Website: https://argeus.com

  1. Personal Data We Collect

We may collect and process the following personal data:

  • Identity information: name, surname, nationality
  • Contact information: email address, phone number
  • Travel-related information: travel dates, preferences, special requests, dietary requirements
  • Booking information: passport details (only when legally required for reservations)
  • Payment-related information: billing details (payments are handled via secure third-party providers; full card data is not stored by Argeus)
  • Technical data: IP address, browser type, device information, cookies
  • Communication data: information shared via inquiry forms, emails, or other direct communication
  1. How We Collect Personal Data

Personal data may be collected through:

  • Inquiry and contact forms on our website
  • Direct email communication sent to info@argeus.com
  • Tour booking and reservation processes
  • Cookies and similar technologies used on our website
  1. Purposes of Processing

We process personal data for the following purposes:

  • Responding to inquiries and preparing travel proposals
  • Designing and operating tours, transfers, accommodation, and related services
  • Managing reservations, confirmations, and payments
  • Providing operational communication before and during travel
  • Fulfilling legal and contractual obligations
  • Improving our website, services, and user experience

Marketing communications are sent only with explicit consent, and consent may be withdrawn at any time.

  1. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

  • Performance of a contract or pre-contractual steps
  • Explicit consent provided by the data subject
  • Compliance with legal obligations
  • Legitimate interests related to service delivery and operational communication
  1. Data Sharing and Third Parties

Personal data may be shared only when necessary with trusted third parties, including:

  • Licensed tour guides
  • Hotels and accommodation providers
  • Transportation companies
  • Airlines and ticketing partners
  • Payment service providers
  • IT, hosting, and website service providers

Argeus does not sell or trade personal data.

  1. International Data Transfers

Where personal data is transferred outside Turkey or the European Economic Area (EEA), appropriate safeguards are applied in accordance with GDPR and KVKK requirements.

  1. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer required, data is securely deleted or anonymized.

  1. Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve user experience. Details about cookies are provided in our Cookie Policy, published separately.

  1. Your Rights

Under GDPR and KVKK, you have the right to:

  • Access your personal data
  • Request correction or completion of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability where applicable
  • Lodge a complaint with the relevant data protection authority

Requests may be submitted by contacting info@argeus.com.

  1. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. While no system can guarantee absolute security, we continuously review and improve our safeguards.

  1. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes. The updated version will be published on our website with a revised date.

  1. Contact

For any questions regarding this Privacy Policy or personal data processing, please contact:

Email: info@argeus.com