These Terms & Conditions govern all services provided by Bisiklet Tur Turizm Ticaret ve Pazarlama Ltd. Şti., operating under the trade name Argeus Travel & Events, a travel agency registered with TÜRSAB (Association of Turkish Travel Agencies) under license number 2554 (hereinafter referred to as “Argeus”, “we”, “us”, or “our”).
Registered Office:
Duayeri Mahallesi, İstiklal Caddesi No: 47
50400 Ürgüp / Nevşehir, Türkiye
Tax Office & Number: Ürgüp Vergi Dairesi – 178 005 1428
Telephone: +90 384 341 46 88
By using our website, submitting an inquiry, confirming a booking, or making any payment, the Client acknowledges that they have read, understood, and accepted these Terms & Conditions.
These terms apply to all services offered by Argeus, including but not limited to:
Argeus operates as a tour operator and ground handling company, organizing travel services directly and through carefully selected third-party suppliers.
While Argeus designs, coordinates, and manages travel arrangements, certain services (such as accommodation, transportation, flights, and activities) are delivered by independent suppliers. Argeus acts as an intermediary between the Client and these suppliers and is not responsible for their acts, omissions, or failures beyond reasonable control.
An inquiry or quotation does not constitute a confirmed booking.
Quotations are valid only for the period stated and are subject to availability at the time of confirmation. Prices and availability may change until the booking is confirmed.
A booking is considered confirmed only when:
Argeus reserves the right to cancel unconfirmed services without notice if payment is not received within the specified timeframe.
Prices include only the services explicitly stated in the confirmed itinerary.
Unless otherwise specified, prices exclude:
All prices are quoted in the specified currency and are subject to change prior to confirmation.
Accepted payment methods will be communicated during the booking process.
Payment schedules (deposit and balance) are specified in the quotation or booking confirmation. Failure to make payments on time may result in cancellation of services without refund.
Any bank charges, transfer fees, or credit card fees are the responsibility of the Client.
All cancellations must be submitted in writing.
Cancellation fees depend on:
Certain services (including flights, special activities, and some accommodations) may be non-refundable.
Refunds, where applicable, will be processed after deducting all non-recoverable costs imposed by suppliers.
Any request to modify a confirmed booking is subject to availability and supplier approval.
Changes may result in additional costs, change fees, or revised pricing.
Name changes, date changes, or itinerary alterations may not always be possible and are not guaranteed.
Argeus reserves the right to make reasonable changes to itineraries due to operational, logistical, safety, or supplier-related reasons.
If a service must be canceled by Argeus, reasonable alternatives or refunds (where applicable) will be offered. Argeus is not responsible for indirect or consequential losses.
Argeus shall not be held liable for failure or delay in performing services due to Force Majeure events.
In such cases, refunds or credits depend on supplier policies and recoverable costs. Argeus will make reasonable efforts to minimize inconvenience.
Certain activities, including hot air balloon flights, outdoor excursions, and adventure activities, are subject to weather conditions and official authority approvals.
Operation is never guaranteed. Cancellations due to safety or authority decisions are beyond Argeus’s control.
Refunds or rescheduling depend on the activity operator’s policy.
Domestic flights arranged by Argeus are subject to airline rules and schedules.
Argeus is not responsible for airline delays, cancellations, missed connections, or baggage issues.
Ground transportation times may vary due to traffic, road conditions, or weather.
Hotel classifications follow local standards.
Check-in and check-out times are determined by the accommodation provider.
In case of overbooking or operational issues, Argeus reserves the right to arrange accommodation of a similar or higher standard.
Guide assignments may change due to availability, illness, or operational reasons.
Sights may close without prior notice due to holidays, restorations, or local regulations.
Argeus reserves the right to adjust pacing, routing, or visits to ensure safety and quality.
Guests are responsible for valid travel documents, compliance with local laws, respectful conduct, and timely arrival for services.
Failure to comply may result in partial or full loss of services without refund.
Guests must disclose relevant medical conditions or mobility limitations prior to travel.
Argeus strongly recommends comprehensive travel insurance covering medical expenses, cancellations, and personal belongings.
Argeus is not responsible for issues arising from undisclosed conditions.
Any issues during the tour must be reported immediately to allow on-site resolution.
Post-tour complaints must be submitted in writing within 14 days of tour completion.
Argeus’s liability is limited to the cost of the services booked.
Argeus is not liable for indirect, incidental, or consequential damages.
Personal data is handled in accordance with applicable data protection laws and Argeus’s Privacy Policy.
All website content, itineraries, and materials are the intellectual property of Argeus and may not be reproduced without permission.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Türkiye.
In the event of any dispute arising from or in connection with these Terms & Conditions or the services provided, the Courts and Execution Offices (İcra Daireleri) of Nevşehir, Türkiye, shall have exclusive jurisdiction.
Argeus reserves the right to amend these Terms & Conditions at any time.
The version in effect at the time of booking shall apply.
All official correspondence should be directed to Argeus Travel & Events through the contact details provided on our website.